NMLS: 1063226

(408) 646-6662

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Don Diep avatar

Don Diep

Corporate Loan Officer
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Allison Dao
Allison Dao
2026-05-22
I would like to thank the staff at Loan Factory, especially Mr. Leo Pham and Mr. Don Diep, for helping me with my extremely difficult refinance. I tried many loan companies, but none of them worked out. I was extremely disappointed and thought I would never be able to refinance my house. Leo and Don worked very hard to make my refinance happen, even though it took almost five months to complete. Thank you for making my dream come true! Thank you Leo & Don Diep! You are the BEST! I would also like to thank Mr. Thuan Nguyen for his wonderful assistance😁
Andy Nguyen
Andy Nguyen
2026-05-12
I’ve used Loan Factory for my loans and refinances over the years, and they’ve always delivered 100% success with great rates and reasonable costs. Thank you Matt and Norah for your consistent support and guidance — truly appreciate it! 🙂
Thao Phuong Ha
Thao Phuong Ha
2026-05-12
Phillip and Tyler really make my loan process easy to deal with. They even assist me late evening to make sure my loan secure. Shout out to 2 e Phillip, Tyler
Catherine C
Catherine C
2026-05-09
Shyla did an amazing job with our new home loan!
Tracy Nguyen
Tracy Nguyen
2026-05-09
The overall loan process was hard since the lender ask for to many document. But thank you
Diep Mai
Diep Mai
2026-05-01
Matt & Patrick are professional loan officer. Go find them if you need to get any type of loan. They will find the BEST match for you.
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