Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

son tran
son tran
2026-05-21
Overall service from Loan factory is satisfactory. Especially big thanks to Luke Tran and Fiona Le for prompt email and phone response to address the issues. Highly appreciated for their fantastic service and they deserved 5-star from me.
Quan Quy
Quan Quy
2026-05-21
Great to work with and made the whole process smooth and on time. Communicated clearly, and helped make the closing process less stressful.
Me
Me
2026-05-21
Very professional and responsive
nga do
nga do
2026-05-21
Yan Tang
Yan Tang
2026-05-21
Bethany Akosa
Bethany Akosa
2026-05-21
Great working with Mustafa! Very quick turnaround and happy with the results!
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